Sent a web form on March 30th asking about my file (Received Nov 29th, 2019, In Process sin Feb 26th, 2020, Scarborough Office)
They sent this back 7 days later:
Good day,
Thank you for contacting Immigration, Refugees and Citizenship Canada.
We verified the information you provided and can confirm that the application is still in process.
All the required documents and information have been received by the responsible office for the moment.
Due to the ongoing situation related to the novel coronavirus (COVID-19), some IRCC offices are currently operating with reduced or critical staff only.
We are working on processing applications as quickly as possible; however, processing times are affected and any disruption caused by COVID-19 is not reflected accurately on our website. We will make all the necessary efforts to finalize the application as soon as possible.
Rest assured that you will be informed as soon as a decision is reached or if additional information is needed.
Furthermore, please note that there are two ways you can check your application status online. You can verify the status of your application:
Immigration, Refugees and Citizenship Canada
They sent this back 7 days later:
Good day,
Thank you for contacting Immigration, Refugees and Citizenship Canada.
We verified the information you provided and can confirm that the application is still in process.
All the required documents and information have been received by the responsible office for the moment.
Due to the ongoing situation related to the novel coronavirus (COVID-19), some IRCC offices are currently operating with reduced or critical staff only.
We are working on processing applications as quickly as possible; however, processing times are affected and any disruption caused by COVID-19 is not reflected accurately on our website. We will make all the necessary efforts to finalize the application as soon as possible.
Rest assured that you will be informed as soon as a decision is reached or if additional information is needed.
Furthermore, please note that there are two ways you can check your application status online. You can verify the status of your application:
- Submitted by mail (if it was not linkedto an online account):
- by using the e-Client Application Status (e-CAS) online tool, which is updated daily.
- Submitted online orsubmitted by mail and linked to an online account:
- through your online account.
Immigration, Refugees and Citizenship Canada