So my profile was updated today after they issued my CoPR and it’s finally approved. They added dates to the account which I believe can’t really accurate. According to the updates:
Eligibility: December 12 2018 you’re eligibility has been reviewed. (I called so many times in March and April - I got told it wasn’t started - it was also showing not started in 2 GCMS notes)
Background check: December 13, 2018 your background check was completed. (That was one day after I’d given my biometrics. Again everytime I called in April and May my Security had not even started - same was updated in the notes as well)
No idea how they selected the dates