Just got off the phone with an agent. They are aware of a technical issue with the system not issuing confirmation emails for CSE. She said it doesn't mean they are not receiving them.
November 2018 AOR - Join here
- Thread starter senthilkumarank
- Start date
ikilledcupidxo
Star Member
As a side note - the IVR is now giving options to receive a call back instead of waiting in the queue. I don't know if its been there for long - but I only heard it now (calling them after 2 months).
This call back is only available for applicants calling from inside Canada though.
This call back is only available for applicants calling from inside Canada though.
Hi, I'm usually calling them around the same time and so far was lucky to get in queue every time. The call back option is a new thing, wasn't there 2 weeks ago when I last called.
ikilledcupidxo
Star Member
Good to know! Although I'm wary of trying that option in case they don't call back at the end of the wait time.
I will try next time, when its not an important situation as is now
NDVO takes a very long time to process cases. 7-8 months is typical. I'm also at NDVO, lets see
Can u tell me the ivr options to press .... .
I press one... ... But it keeps repeating the ivr options and then disconnects
ikilledcupidxo
Star Member
Got off the phone - nice guy. He sent an email with a case-specific link to upload docs since I wanted to send passport pages photocopy for Travel history ADR.
Said everything is passed and security not started (same update since Jan 11) - and that they received the docs for ADR that I submitted so far.
I actually feel bad for them having to keep dealing with my changes - in this span of 5 months. Changed jobs, changed work permits, addresses, and threw in a new US visa in there too.
Said everything is passed and security not started (same update since Jan 11) - and that they received the docs for ADR that I submitted so far.
I actually feel bad for them having to keep dealing with my changes - in this span of 5 months. Changed jobs, changed work permits, addresses, and threw in a new US visa in there too.
Guys, I need a clarification. I am from India. While applying for PCC in India, I provided this option " 'immigration purposes other than citizenship" is this option correct for Express Entry PR application?
ikilledcupidxo
Star Member
Wait till the french speech is over and then press 1. Then 1 again.
Then press 2, and then this is where you will be asked if your app starts with E - press 2 if it does.
Enter app number and press # and 1 to confirm when it reads it back to you.
Then enter DOB and 1 to confirm.
Then let it talk for a bit and press 1 to find the status of your app. Let it read the various steps your app is at and then press 0 to talk to an agent.
I don't think you are the only one. I am sure there are plenty of others who keep making changes to their profiles. I have seen cases where they include getting married, birth of child etc.
PR is a long process and people lives change during the journey.