Managed to reach IRCC today, initially called to find out what is happening with my biometrics, as the status still didn't change after 3 weeks.
The agent was very helpful and nice. He told me that they received my biometrics and everything seems fine with the application, and sometimes there are system glitches and bugs, and it is not being updated regularly, but assured me they received everything.
Also updated me that my file is in CPC Ottawa(it moved from Sydney) which is good right? I know Sydney is supposed to be slower(?)
I also asked about my status, and it is as follows:
Eligibility - in process
Security - Not started
Criminality - in process(that's why they needed my biometrics for)
I am Nov 24th, any ideas on my timeline?