D
Deleted member 826724
Guest
Thank you so much for this help. I called and waited for my turn. After 30mins, I spoke with agent Husein who was very kind.Once you get transferred from global services to ircc options 1 1 1 - use options 2 1 1 0 - you will be transferred to member sponsorship line where it is the same agents handling pr calls - you will not get disconnected - good luck
Unfortunately, he advised me that he didn't have access to the outland system. He is able to access the inland system only. He was kind enough to send me an email with steps to follow to reach Nairobi VO.