Thanks for the reply, harirajmohan.
1) I applied to FSW in 2014, but did not meet the cap. I did not mention this in my NSNP application, but once I called NSOI to ask if I should have included that in my application. The lady asked of my personal details and told me that I may or may not send this information to NSOI, eventually I did not send. Is it possible that she fixed this info in my docs, or how else NSOI could know this if I did not send this info? Do you think this may be the reason for the "refusal intent" wording?
2) If I do not have any relatives/friends/employer in NS, can I, anyway, support my intention to permanently settle in NS? On the other hand, I have local Canadian accounting qualification and I wrote an email to the accountancy body of the process to transfer to NS province. Can this be a support?
3) So the Officer may not be asking for additional duties to be included in the reference letters, but rather to prepare a match with NOC 2011?