I submitted my application before April, when everything became digital. I'm really torn to deciding whether I'll re-apply to express entry.
My understanding is that the PNP program went online (beta/testing) sometime in 2021 Q2 and back then (I read in some old post
here) ppl used to send file via mail as well as online - while some applied only thru new beta online method. You will find many posts here with 2021-Q2 timeline that submitted online.
When I applied in Aug 2022, there was this funny behaviour with IRCC site that indicates you have to mail them the application but when you refresh the same page, it gives a link that says something like "you can now apply non-ee PR application online" something like that and when hitting option - it directs to "prson-srpel" site.
Like I said previously, try calling IRCC (not easy to get agent on call but you got to keep trying) and ask them if they have your file/ status or go to your local MP and request for status update. There have been cases with members (in this thread) where AoR was issued long back but due to some technical glitch or whatever the reason maybe, the AoR email wasn't generated by system and client never received it. If thats the case, then the agent maybe able to get you your application number and post which you can link application that to your cgkey account.