I called IRCC again. Same status, they just confirmed they received my docs and that they don't need anything at this point. Nice french/quebec lady.
Regarding the new status page - it says eligibility has not started (wrong), but the background check started on March 1, which was the day when they started reviewing my additional documents.
But something that she mentioned again (I believe I spoke to her two months ago lol), is that as the average processing time is 20 months, she can't do anything before I exceed that time.
So for all of you who wait forever, please call agents right after average processing time ends, because they obviously have the power to do something, at least to send a reminder to officers.
Regarding the new status page - it says eligibility has not started (wrong), but the background check started on March 1, which was the day when they started reviewing my additional documents.
But something that she mentioned again (I believe I spoke to her two months ago lol), is that as the average processing time is 20 months, she can't do anything before I exceed that time.
So for all of you who wait forever, please call agents right after average processing time ends, because they obviously have the power to do something, at least to send a reminder to officers.