Hello everyone. I work in a Call center. It's a very reputed call center in Gurgaon. I'm working here since past 4 years.
Now I'm getting an opportunity to become Sr. Representative in WFM (Workforce Management) or Quality Evaluator.
I want to know which will be beneficial for me in terms of NOC. Should i go for WFM or Quality? Help Needed.
Now I'm getting an opportunity to become Sr. Representative in WFM (Workforce Management) or Quality Evaluator.
I want to know which will be beneficial for me in terms of NOC. Should i go for WFM or Quality? Help Needed.