NOC Code for Quality specialist role at Amazon

[mubashyr]

Hi, I'm currently working as an Transportation Quality Specialist for Amazon . I am having trouble matching the right NOC Code for this job. Please urgently help me find the NOC code for this job. As I want to take experience letter from the company. Please find below the expected duties.

Job Description:

The Last Mile Analytics & Quality Team is looking for a Transportation Quality Specialist who will act as the first level of support for address resolution, geocode correction maps edits, driver support and static route management in Last Mile along with other operational issues and activities related to Transportation process and optimization

Roles and Responsibilities:

Follow Standard Operating Procedures (SOPs) to perform manual audits and resolve outliers/exceptions.
Identify patterns emerging in the audits and contribute to process/program improvements.
Provide timely response to stakeholders on related tasks as per SOP and SLA.
Systematically escalate problems to the relevant owners/ teams according to pre-determined process.
Maintain records of day to day work by updating trackers or workflow tools.
Meet business metrics and goals i.e. SLA, productivity, quality and utilization benchmarks.
Understand performance metrics for driving business goals.
Work in a collaborative environment and contribute to the growth of the respective team/program.
Develop a global perspective and understand the nuances of various geographies that Amazon operates in.

Kindly help me in finding the NOC code.

 

[sbali]

Hi, I'm currently working as an Transportation Quality Specialist for Amazon . I am having trouble matching the right NOC Code for this job. Please urgently help me find the NOC code for this job. As I want to take experience letter from the company. Please find below the expected duties.

Job Description:

The Last Mile Analytics & Quality Team is looking for a Transportation Quality Specialist who will act as the first level of support for address resolution, geocode correction maps edits, driver support and static route management in Last Mile along with other operational issues and activities related to Transportation process and optimization

Roles and Responsibilities:

Follow Standard Operating Procedures (SOPs) to perform manual audits and resolve outliers/exceptions.
Identify patterns emerging in the audits and contribute to process/program improvements.
Provide timely response to stakeholders on related tasks as per SOP and SLA.
Systematically escalate problems to the relevant owners/ teams according to pre-determined process.
Maintain records of day to day work by updating trackers or workflow tools.
Meet business metrics and goals i.e. SLA, productivity, quality and utilization benchmarks.
Understand performance metrics for driving business goals.
Work in a collaborative environment and contribute to the growth of the respective team/program.
Develop a global perspective and understand the nuances of various geographies that Amazon operates in.

Kindly help me in finding the NOC code.

70020

https://noc.esdc.gc.ca/Structure/NocProfile?objectid=VhQCKGDTRm2OR15Zm/ddx8jTDnF7ZLPOojtMIfwfR7Q=

 

[mubashyr]

70020

https://noc.esdc.gc.ca/Structure/NocProfile?objectid=VhQCKGDTRm2OR15Zm/ddx8jTDnF7ZLPOojtMIfwfR7Q=

Thanks for your reply, the NOC code which you have mentioned is most suitable for my role if promoted and working as a manager, since I am an individual contributor. I think NOC 12013 can be more relatable. Kindly suggest and thank you once again.

 

[sbali]

Thanks for your reply, the NOC code which you have mentioned is most suitable for my role if promoted and working as a manager, since I am an individual contributor. I think NOC 12013 can be more relatable. Kindly suggest and thank you once again.

Yes it's fine

Just choose keywords from NOC description and duties and draft the duties in your letter to match with NOC as much as possible, if your employer is doing the letter, request them to do the same

If you need any help
Ping me

 

[mubashyr]

The employer asked me to draft the reference letter and get an approval from the manager. I have mentioned the following job duties in accordance with the NOC 12013. Kindly suggest if any changes are required and will this suffice. Thanks.

1) Train new hires on Standard Operating Procedures (SOPs) by shadow and reverse shadowing. Provide knowledge transfer sessions to improve innovation, collaboration, and understanding in business. Review work assigned to team members.
2) Follow Standard Operating Procedures to perform manual audits and resolve outliers/exceptions.
3) Identify patterns emerging in the audits and contribute to process/program improvements.
4) Conduct audits to identify top contributing themes for false positive cases and thus improve the actionability of use-case.
5) Provide timely response to stakeholders on related tasks as per SOP and SLA, Systematically escalate problems to the relevant owners/teams according to pre-determined process.
6) Maintain records of day to day work by updating trackers or workflow tools
7) Meet business metrics and goals i.e. SLA, productivity, quality and utilization benchmarks
8) Perform repetitive tasks that will require the individual to make judgment-based decisions based on guidelines provided in the standard operating procedures (SOPs).
9) Understand performance metrics for driving business goals. Work in a collaborative environment and contribute to the growth of the respective team/program

 

[zainab.p]

Hi, I'm currently working as an Transportation Quality Specialist for Amazon . I am having trouble matching the right NOC Code for this job. Please urgently help me find the NOC code for this job. As I want to take experience letter from the company. Please find below the expected duties.

Job Description:

The Last Mile Analytics & Quality Team is looking for a Transportation Quality Specialist who will act as the first level of support for address resolution, geocode correction maps edits, driver support and static route management in Last Mile along with other operational issues and activities related to Transportation process and optimization

Roles and Responsibilities:

Follow Standard Operating Procedures (SOPs) to perform manual audits and resolve outliers/exceptions.
Identify patterns emerging in the audits and contribute to process/program improvements.
Provide timely response to stakeholders on related tasks as per SOP and SLA.
Systematically escalate problems to the relevant owners/ teams according to pre-determined process.
Maintain records of day to day work by updating trackers or workflow tools.
Meet business metrics and goals i.e. SLA, productivity, quality and utilization benchmarks.
Understand performance metrics for driving business goals.
Work in a collaborative environment and contribute to the growth of the respective team/program.
Develop a global perspective and understand the nuances of various geographies that Amazon operates in.

Kindly help me in finding the NOC code.

 

[zainab.p]

Hi Mubashyr I had worked in the same job , could you please let me know which NOC you used.

Hope an early response

Thanks!

 

[mubashyr]

12013 – Supervisors, supply chain, tracking and scheduling coordination occupations