No RPRF refund after more than a year, help!

[Zoide]

I withdrew my wife and I's application last year due to medical inadmissibility issues and because I was able to emigrate to another country.

I got an email from the Mexican visa office confirming that and asking for my bank information to give me the refund. I quickly replied with my bank account information, but never got the money nor a confirmation from them.

I emailed them several times and got no response. Earlier this year, I realized my original payment was done with a credit card, so I wrote to them again to clarify the situation and see if they needed additional information.

And yet... No response. I tried calling the Canadian embassy in Mexico, but apparently there's no option to talk to a person for these things.

I've written to all of these addresses:

MXICOIMMIGRATION@international.gc.ca
mexico-im-enquiry@international.gc.ca
mxico@international.gc.ca,

What can I do? Thanks

 

[canuck_in_uk]

I withdrew my wife and I's application last year due to medical inadmissibility issues and because I was able to emigrate to another country.

I got an email from the Mexican visa office confirming that and asking for my bank information to give me the refund. I quickly replied with my bank account information, but never got the money nor a confirmation from them.

I emailed them several times and got no response. Earlier this year, I realized my original payment was done with a credit card, so I wrote to them again to clarify the situation and see if they needed additional information.

And yet... No response. I tried calling the Canadian embassy in Mexico, but apparently there's no option to talk to a person for these things.

I've written to all of these addresses:

MXICOIMMIGRATION@international.gc.ca
mexico-im-enquiry@international.gc.ca
mxico@international.gc.ca,

What can I do? Thanks

http://www.cic.gc.ca/english/information/fees/refund.asp

Send a Webform requesting the refund. It is not processed by the Mexico VO.

 

[Zoide]

http://www.cic.gc.ca/english/information/fees/refund.asp

Send a Webform requesting the refund. It is not processed by the Mexico VO.

Thank you!!! I didn't know that form existed. I just submitted my request and got an email confirmation of receipt