My dear people, we received our visas and CPRs yesterday. To God be all glory, honor, adoration and praise.
Here's my ''pick-up story'' with DHL:
My husband initiated pick-up with DHL-Awolowo road, Ikoyi last week Tuesday, Dec 16, 2014. They asked for authorization letter and the pick-up mail from Accra which we sent via email to the officer in charge. We called the next day and Thursday for a tracking number but we were told that DHL Accra hadn't sent it yet. The officer in charge told me that she'd send the tracking number to me as soon as she got it from Accra via email. Friday and Saturday came and still nothing but we decided to give them a break and not call them.
But by Monday, we were ready for them. When my husband called on Monday (yesterday), it was still same ol' story and the officer in charge (another person this time) added that Accra might dispatch the passports that day. We decided to contact DHL - Accra and good old Google came to the rescue. One of the numbers went through +233302213090 and we got our tracking number ''sharp sharp'' and the DHL staff added that the shipment was with the delivery courier on the way to the house. We confirmed this immediately we got off the phone and also discovered that our package had arrived at the sort facility in Lagos on Saturday. We proceeded to update the DHL office in Ikoyi with our tracking number. (Yes oh! Na we give them tracking number not the other way round! Ironic, isn't it?). We were again told that the shipment was on its way to the house, in addition the DHL officer gave us numbers to call concerning delivery of our package. When we called the number, we were again told that the package was on its way to the house and we were assured that it would get to us before the close of work which is 6 pm. Time flew past and still no sign of DHL. My husband started calling every hour and they insisted that the package was on its way to the house. At a point, my husband asked for the number of the dispatch rider but he was told that it was against company policy. By 5.45 pm, it was obvious that no one was coming and we'd lost our patience. My husband placed another call and vented his spleen on the staff that picked and insisted on getting the number of the dispatch rider. Reluctantly, the lady gave him the number and when my husband called the dispatch rider, he said that he'd been having trouble locating our address. I knew this was a big fat lie because we live in a central area and I even provided a landmark in the address I gave to them! The dispatch rider then told my husband that he wasn't coming to our address again and gave my husband the alternative of coming to meet him at their branch in Ilupeju! (Imagine ''orishirishi''). It was really upsetting but my husband decided to go to him even though I didn't like nor support the idea one bit.
Finally, by about 7.45 pm my husband came home with the package. He told me that the dispatch rider even wanted a tip from him (after all the hassle oh!) upon which he lambasted him. So my people, na so we waka with DHL! All in all, we thank God for His mercies and favors. I can't thank Him enough.
Happy holidays my people! Cheers.
