Hello everyone, it's my first time here. We are Nigerians living in South Africa for the past 12 years, and its been crazy trying to get a PR here. My family and I started our express entry PR application for Canada, April 2023 via an agent who has an outstanding record. By June 2023, we had submitted everything neccessary, then we did the medicals July 2023, then the Biometrics we finished August, 2023. Now we are in May, 2024 and our latest status update is still on Biometrics completed. What more can we do, and how do we find out what is causing this delay?