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+1 to this... their call center agents are the worst human being in the entire universe... i think it's better not to have them at all cause everything they say is available in the CIC website and they cannot answer more than general information.. like.. wtf..
 
Hansdza said:
+1 to this... their call center agents are the worst human being in the entire universe... i think it's better not to have them at all cause everything they say is available in the CIC website and they cannot answer more than general information.. like.. wtf..


He was even refusing to tell me status of my application...would not even listen to my uci... and the automated messages i followed were to check application status!!... he was just making sure he tells me i have to wait 15 months now.....

Some of the agents are good though...so far all i have had are rude ones...two of them...
 
sraj07 said:
you wont believe , thinking of this I got fever itself . need to take a Tylenol
Sraj u killing me with laughter... pls dont think about it... i think its not yet official. yours would be processed soon... 15months doesnt sound real to me!
 
One day I was confused with the request letter from CIC. They asked for my Celpip test score. The writing was effing confusing particularly in UCI part. I was like.. did they ask my UCI number or what? and Instead of document they wrote documents. So I decided to call this moron to ask for explanation, what the heck are they asking me.

He answered, just give us what the letter say. I said wtf.. i am asking for explanation, what are you guys asking me. If I don't understand what you guys are asking how can I give what you want? wtf... what a "very helpful" call center agent... When I pushed him further, he said it is beyond the protocol, I cannot tell you anything even a simple question like this. Just standard information that is it and that's all..

Sigh..