I sent them the template with my info two weeks ago but still have not get my credentials for the portal. Which number did you contact?Hello everyone.
Here's my timeline from DM to portal credentials for my permanent residence:
Medical passed June 10.
Eligibility passed on June 10.
Pre-arrival June 10
Decision made July 4
Portail email #1 was sent on July 6; unfortunately, it was sent to the wrong person. I had to contact them and let them know I didn't get the portal email.
On July 19, I got portal email #1 again, but it was sent by the wrong office, and they had to cancel it and make me wait for another portal email invitation.
On July 26, portal email #1 was sent again. (I replied back the same day within 2-3 hours.)
Credentials email, July 27
I uploaded my photo and declared my presence in Canada within 2 hours today.
Currently waiting.....
What number did you call?Hey,
So I called IRCC last week and it seems like they were not receiving my emails and I was told I will receive an answer from them soon. Anyhow, I received my Portal logins today. Waiting for ECOPR now.
Thanks,
Daman
Could you please tell me the phone number?Best way to get out of this situation : Raised a technical issue webform and explain your scenario that you mistakenly created an account and wish to change the email ID as to receive the new credential.
On the other hand, try calling IRCC near to 7:50 so that you connect with an agent after 8 AM. I tried multiple times and fortunately get a hold on an agent, described my case and she changed my account over the call and I was then able to login into the PR portal.
Which number did you call?Hi,
I have applied my PR Card renewal through PR Card portal.
Application was received on 21st Sep 2021. I even did not get any email with Confirmation #. I called IRCC and they gave me Confirmation #.
I am still waiting as of today to receive my PR Card. I have my flight Next friday and travelling to india and getting worried. I have called IRCC and agent said they cant do anything and advised me to apply for PRTD before travelling to India. also, i am not able to link my Pr card portal application to online IRCC account. when i called IRCC, they only said Application is in progress. its been 4 months now.
is there any one who received their PR card and applied during Sep 2021 timeframe?
Hi friend,Did you receive any automated email stating
“a new permanent residence confirmation case has been created under your IRCC Permanent Residence Portal account.
To view and action this case log into your IRCC Permanent Residence Portal account with your current log-in credentials.” ???
The processing time is 29 days presently. More than that call IRCC.Any idea how long is the waiting to receive PR card after eCoPR ?
Received eCoPR on July 27
VO: Montreal