Just guess buddy but am also waiting like you for login I am just trying to help Because I think they don’t send it to any new email unless they see that they sent first email to this client. They should have sent your rep a PDF with your file number and all the instructions.Thank you so much for giving me this idea. No i did not, My rep never tells anything, They just want to get rid off me. I figure out & then ask them if i have to do anything.
Just try to attach that PDF with that email and try to write RE: IRCC permanent Resident confirmation portal as subject of the email. again just sharing what I read here.
I hope we get it soon