Dear Sir/Madam,
It appears that this email is a case-specific enquiry. This means that your enquiry relates to an application that has already been submitted to the visa office in Manila.
Please be advised that all case-specific enquiries must be directed through the IRCC Webform. If the embedded link does not function, you may copy and paste this address into your Internet browser: https://secure.cic.gc.ca/enquiries-renseignements/case-cas-eng.aspx?mission=manila&_ga=1.157247867.1982580983.1435039728.
If this is a general query and not a case-specific enquiry, please reply to this email and your enquiry will be directed to the appropriate unit for reply. Please indicate the complete name, date of birth, UCI or file number of the applicant.
Thank you,
Visa Section
Guys anu po ibg sabihin nila diyan.