Thats crazy. I called IRCC last week asking status on our application. They said to email MVO but said they are notoriously famous for not replying
They are famous for not replying and also to blacklist your email so you can't send them nothing:
Message not delivered
There was a problem delivering your message to
MANILIMMIGRATION@international.gc.ca. See the technical details below, or try resending in a few minutes.
The response from the remote server was:
550 5.7.1 Error: Rejected
....................................
My partner sent them a message to get an update and I guess they did not like it... Don't tell me they run this Canadian embassy by their own rules, in Canada that would be illegal to block an email address.... NOW, you tell me, how the hell do you want the PA to make any changes to the application if she can't send an email to MVO? I know that a visa is not a right but a privilege, however c mon MVO use some common sense when processing applications, I feel like they are abusing their powers over all of us... If you are a refugee or an asylum seeker, you'll get in with no issues and they will give you FREE room at an expensive hotel until they could find a place for you to stay, while we had to pay a lot of money and to be tossed around like a ball. my word of advice, don't wait for them, just go on with your life, time is gold.