Same thing here. I just keep on patiently trying. Waiting for PPR now, DM on PA side started showing Feb 2.Like a few people here, I am trying to register for this new tracker, I am sure that our information is correct (even double checked our forms about city of birth) and it's giving us the error...
"Incorrect or invalid information. Review and make sure it matches the information submitted on your application. If you can’t create an account, it may be because your application is not in our system yet."
We got AOR in June, and Pre-Arrival Jan 29 (and other updates in between) so I am curious if it means that there are two systems. That our application hasn't been moved to the 'new system' yet. Any chance in this, or is there anything else I could do to get my application registered.
We've got the same issue. Looking for things in common:Hello everyone, How long does it take for the officer to upload our application information to the website? I am trying to create an account but it is giving out an error, saying " Incorrect or invalid information entered"
Same for me.... doesn't work!!Thank you. Yes I understand that it should be my city of birth, but I thought it was written differently somewhere in the forms that’s why it didn’t work. I checked it in the submitted forms and I was written exactly the way it should be. So I have no idea why it doesn’t work. I put my partner’s info and it worked though.
Hey, is sponsor in Canada or outside?Same for me.... doesn't work!!
I put Khimki as the city and Russia as the country, and nothing...
I am also trying while registering they send a code on email id but our email adress is D**************yahoo.com and they are sending code at D****************yahoo.caThank you...created account here just now...slight difference with the gckey account, biometrics not yet updated in the new tracker whereas in gckey has been updated on 02 Feb 2022. The UI is better and hopefully even OWP will be integrated in this tracker. God bless!