Try any common misspellings of names or places. My first name is misspelled, and address is an old address even though on GCKey and other documents everything is correct....Thank you. Yes I understand that it should be my city of birth, but I thought it was written differently somewhere in the forms that’s why it didn’t work. I checked it in the submitted forms and I was written exactly the way it should be. So I have no idea why it doesn’t work. I put my partner’s info and it worked though.