Hi gys
I need help. My husband received an email on January 31 to submit additional document.
This is the email we received
This refers to your application for admission to Canada.
In order for us to continue the processing of your application, we require the following:
Ø > Birth registration/certificate: Birth registration/certificate Kindly submit a Statement of Live birth certificate of you child born in Canada. This must be received at this office by: 2017/03/02
Ø
(Date format is YYYY/MM/DD)
Failure to submit them within that time period could result in the refusal of your application. Please quote our complete file number on your correspondence and send to the High Commission at the e-mail address or mailing address indicated below. Unless specifically requested, original documents are not required. You may submit scanned copies by e-mail.
PLEASE RETURN THIS FORM WITH THE REQUESTED DOCUMENTS.
I have representative i sent her scanned copy of birth certificate and i took photo of live birth statement because i didnt have scanned copy it and she replied on February 7th, said she sent it to NDVO
Since then i couldnt get in touch with her.
My question is should I email them just copy of birth certificate or do i have to send statement of live birth as well? Since i couldnt talk to my rep im not sure what documents she sent. I tried to contact her but no response.I dont want to waste time to wait and see if they send another email for document request.
What should i do now? should i email them my self or no? Im so confused ANY SUGGESTIONS would be appreciated.