Try linking ur application using these steps
Here's step by step I learned when i link my account:
1. Go to this link: http://www.cic.gc.ca/english/e-services/account.asp
2. Select the blue button with "Continue to GCKEY"
3. It will direct you to this landing page: https://clegc-gckey.gc.ca/j/eng/l?ReqID=s242cec6e6186f71c550ceaca98ff8a142c1ae0fe8
4. Key in your username and password and click sign in button.
5. Click continue button.
6. At the terms and condition page, click I accept button.
7. At the identity validation, keyin your answer and click continue button.
8. It will show you the home page,on the area of "what do you want to do" go, further below until you reach this part: Link an existing application to this account.Then click the blue button which says "link application to this account".
9. When you reach this page that shows "Link an existing application to this account ", go further below down until you reach "What did the applicant apply for?".
10. Under the category select the dropdown menu bar as permanent residence.
11. Under the sub-category select the dropdown menu bar as family classes(Spouse). (which applicable for you)
12. For the application details, for the Please select one, dropdown menu select your Application number and Family Name ( if you have received your SA and AOR2 etc you can use this)else use the other option.
13. Fill out the information for application number.
14. For the Applicant's personal information, Take note of the INSTRUCTION:
Applicant's personal information
Please enter city and country of birth, or passport information.
What I did I entered my passport information and skipped and leave the city and country of birth blank/null.
15. Other Application Information part, keyin province,city,current marital status: married,Number of family members, including the primary applicant, that are part of this application: I put 2 since I as the Spouse being sponsored and of course my spouse as the sponsor, so the count is 2. Smiley
16.Click search my account.
17. Once a match is found, it will say:
Thank you for entering information.
We compared it with our system and found : an application that matches info...
Note: by linking your application to this account, you will now receive all messages and xxxxx
Select the LINK MY APPLICATION BUTTON.
18. Then it will link application.
19. Then it will show you the account in your main page:
Under View my submitted applications or profiles, in the column action click status and messages.
20. It will direct you to this Application/profile details
