Some of the MPs reply, based on operational manuals / Overseas Processing (OP1) manual
sec # 9.1
Timeframe for responses to parliamentarians
The standard for reply to MP enquiries is one week (or five working days). Where a substantive
reply within one week is not possible, the MP's office should be advised within one week of receipt
of the enquiry that a reply will be provided shortly and by a specific date. Such delays should be
exceptional and short. Ideally, MPs should receive a response within two (2) working days.
Program managers are responsible for either preparing replies to MPs personally, or closely and
regularly monitoring replies sent by their office for both quality and timeliness. Note that visa
offices must reply to all MP requests.
you can ask to another MP in the neighborhood and convince them to enquire, they will help for sure
hi macpat from where and how you get this information, can you please post the link of the operational manual.