hello everyone, i was thinking about sending an email to NDVO about confirmation of my wife's passport received by them.
but than i found this on their website.
Making enquiries about…
…sponsoring your family: Family members in Canada sponsoring overseas applicants may phone the Citizenship and Immigration Canada (CIC) Call Centre from within Canada. The Call Centre can make address changes for your address in Canada. You can use the automated telephone service or to speak with a Call Centre agent.
…confirming receipt of documents and bank drafts/transfers: We will not confirm reception of your documents. If you want a confirmation of delivery, you must send your documents by registered mail or courier. If you want a confirmation that we have processed your bank draft or transfer, you should contact the bank that issued the draft or made the transfer.
…an application in process: If you already have an application at our office, we will answer your question only if our average processing time has been exceeded or if there is a problem. Otherwise, you should assume that your file is proceeding normally. Processing time starts when your complete application has been received in our office and ends on the day the final decision (i.e. approval/refusal) leaves our office.
CIC provides an on-line service to check your application status, e-CAS, for certain categories of immigration applications.
it clearly mentions that they will not confirm reception of our documents. is there any other way to confirm that, other than courier service delivery confirmation ??