Sorry for the confusion here I am not clearly laying out what had happened.
We applied in March 2021 through this lawyer while mentioning pregnancy in the application. We got AOR/MED/SA in May 2021 and we had raised webform to delay medical due to pregnancy till Jul 2021. Once child was born in July 2021 we send payment for child, BC, passport and photo to include on the existing application while completing my wifes medical at the same time. In Aug 2021 we got Pre-arrival and passport request. I repeatedly asked our lawyer whether it makes sense to send my wifes passport since we dont see our son as a dependent on file yet. I asked in writing to my lawyer if the application maybe closed if we send my wifes passport at the time. They assured it will not and IRCC will ask for my babys passport in due course. So we send passport as per lawyer advise and my wife got her PRV and COPR in September 2021.
I waited a whole month and in start of October 2021 called IRCC who said file was closed without adding on the child. I had to argue this to my lawyer who said call centre agents maybe wrong but I had to call few times and then they raised webform later in October 2021 to IRCC to reopen the application. At this point I was already thinking of the mistake they made and told them about it on our meeting over phone. They brushed it and said let us give them these webforms and wait for them to reopen the file. I personally saw no movement on file so I called IRCC raised webforn with IMM008DEP form as I learned that from the forum. Then in Dec 2021 they reopened the file asking for IMM008DEP and 5669 and Sponsor form this time with DEP on the file listed on it. This we send in Dec 2021, they requested child medical end of Dec 2021 which we completed in Jan 5 2022 and it was passed in Jan 9 2022. I got DM on Sponsor side which was SA2 on Jan 18 2022. Since then radio silence, all the while we waited and when we reached one year mark on file end of March 2022 (before IRCC revised timelines) we raised our concern that it is taking longer than usual and that can we get access to to new PR portal and think about TRV (as I havent seen my baby yet) if it takes another month, i.e. end of April but this time I wrote that we as a family are paying for the mistake of sending passport per lawyers advise despite my concern and IRCC ignoring delaying medical due to pregnancy etc and to that we got that email from lawyer along with them saying they wont help us with PR portal access either. All along we were in touch with MP since Nov 2021 who have given us some form of update. Hope I am clear now and just want advise on what to do with our lawyer and our application
We applied in March 2021 through this lawyer while mentioning pregnancy in the application. We got AOR/MED/SA in May 2021 and we had raised webform to delay medical due to pregnancy till Jul 2021. Once child was born in July 2021 we send payment for child, BC, passport and photo to include on the existing application while completing my wifes medical at the same time. In Aug 2021 we got Pre-arrival and passport request. I repeatedly asked our lawyer whether it makes sense to send my wifes passport since we dont see our son as a dependent on file yet. I asked in writing to my lawyer if the application maybe closed if we send my wifes passport at the time. They assured it will not and IRCC will ask for my babys passport in due course. So we send passport as per lawyer advise and my wife got her PRV and COPR in September 2021.
I waited a whole month and in start of October 2021 called IRCC who said file was closed without adding on the child. I had to argue this to my lawyer who said call centre agents maybe wrong but I had to call few times and then they raised webform later in October 2021 to IRCC to reopen the application. At this point I was already thinking of the mistake they made and told them about it on our meeting over phone. They brushed it and said let us give them these webforms and wait for them to reopen the file. I personally saw no movement on file so I called IRCC raised webforn with IMM008DEP form as I learned that from the forum. Then in Dec 2021 they reopened the file asking for IMM008DEP and 5669 and Sponsor form this time with DEP on the file listed on it. This we send in Dec 2021, they requested child medical end of Dec 2021 which we completed in Jan 5 2022 and it was passed in Jan 9 2022. I got DM on Sponsor side which was SA2 on Jan 18 2022. Since then radio silence, all the while we waited and when we reached one year mark on file end of March 2022 (before IRCC revised timelines) we raised our concern that it is taking longer than usual and that can we get access to to new PR portal and think about TRV (as I havent seen my baby yet) if it takes another month, i.e. end of April but this time I wrote that we as a family are paying for the mistake of sending passport per lawyers advise despite my concern and IRCC ignoring delaying medical due to pregnancy etc and to that we got that email from lawyer along with them saying they wont help us with PR portal access either. All along we were in touch with MP since Nov 2021 who have given us some form of update. Hope I am clear now and just want advise on what to do with our lawyer and our application