Hi,
I was worried after not seeing any updates after the package had reached in ontario.
No updates for five days & DHL call center executives couldn't give an answer regarding actual status of the package.
Finally, on sixth day (after reaching in ontario) I could see an update saying that it had been delivered three days before.
Overall, it took six days including weekend (sent on 16/Dec/14, delivered on 22/Dec/14, got the update on 25/Dec/14)
to ship from Cochin, India to Nova scotia.
Monday, December 22, 2014 Location Time Piece
19 Delivered - Signed for by : LEWIS NOVA SCOTIA AREA 10:51
Friday, December 19, 2014 Location Time Piece
18 Clearance processing complete at ONTARIO SERVICE AREA - CANADA ONTARIO SERVICE AREA, ON - CANADA 11:24
17 Shipment on hold ONTARIO SERVICE AREA, ON - CANADA 10:41
16 Arrived at Sort Facility ONTARIO SERVICE AREA - CANADA ONTARIO SERVICE AREA, ON - CANADA 09:30
So avoid being worried if you could not see an update after the shipment reached in ontario as Loomis is carrying the package from there.
In my experience, even if you contact call center (called about 10 times in 3 days) , they won't be able to give you actual status of shipment.
Best wishes,
Arun