I applied for a family sponsorship to sponsor my dependent. The sponsorship was approved in Canada and then the application went to the CIC office in my dependent's country. The CIC web site updated that a decision was made back in Feb 2014 but I never received a final decision letter. I requested the electronic file from CIC with the notes and it states that the application has a status of Closed and that it was a refusal back in Feb 2014. It seems to indicate in the notes a refusal letter was sent but nobody has received the refusal letter. Not me or my dependent or my lawyer representing me at the time. I understand that I should have the right to appeal but how can I appeal without the refusal letter and now the application is closed. I am now writing to the CIC office in my dependent's country to see if I can get the letter but I'm not sure if they can reopen the case and allow me to appeal now. It doesn't seem right that it got closed but I never received the final letter.