Need help : I didn't get back my passport in landing interview.

[RosyPr]

hi Guys .

landed in montreal 2 weeks ago and expected to get back my passport but not .

I asked the officer , she has no idea where my passport might be in Toronto or Montreal . she didn't get it back yet .

any idea how can i get it back or who should i contact bcd i get lost in immigration site and tired to sending emails searching for my passport .

I already have my travel document but I want my passport back . I do know that for protected person shall not use origin home passport .

how can i contact to get it back and why they didn't give it yo me in landing interview as suppose to .

any idea .

BTW in Montreal there is no long time to wait to book landing interview date . I got it in 2 weeks after completed the processing time of pr application . good luck for all .

thanks

 

[EstherBarros]

As far as I know, that is normal. If you are a protected person, they will keep your passport, at least until you become a citizen of Canada or is no longer a protected person. I might be wrong, hopefully others will comment too.

 

[RosyPr]

As far as I know, that is normal. If you are a protected person, they will keep your passport, at least until you become a citizen of Canada or is no longer a protected person. I might be wrong, hopefully others will comment too.

no my dear its not normal . they even tell you that you ill get ur passports back when u land and became PR . but some they lose their passports, nothing related to citizen my dear . nothing . they don't need ur passport wether ur refuge or immigrant , they must return it back .

 

[RosyPr]

any idea fro others ?

 

[Eveslm]

Not sure if this helps

Instructions for retrieving passports/travel documents from the CBSA
The CBSA has agreed to respond to passport or travel document requests from CIC within three (3) business days provided that medical, criminality, and security clearances have been passed for the principal applicant and their family members in Canada, and where applicable, overseas.

When a request from CIC is received by the CBSA and it is confirmed that the passport or travel document is the last impediment for the processing of permanent resident status, the CBSA will send the passport or travel document within seven (7) business days to CIC. It will be the CBSA’s responsibility to keep a certified copy of the document on file.

If there is no response from the CBSA within seven (7) business days, CIC agents should send a follow-up request indicating that the passport or travel document remains outstanding. If no response is received within another 7 business days, CIC agents should contact CBSA National Headquarters at CBSA NHQ who will follow-up with the appropriate office.

Note: The CBSA will not release a passport or travel document directly to a foreign national. As such, CIC should not be directing applicants to the CBSA to request the return of their passports/travel documents.

Guidelines for release of passports or travel documents for applicants applying for permanent residence
1. Release of passports for protected persons applying for permanent residence (PPAPR)
As per PP 4, foreign nationals who have been determined to be protected persons and the family members included in their application for permanent residence, may be granted permanent residence if they are not inadmissible under A34, A35, A36(1), A37 or A38(1)(a) or (b) of the Immigration and Refugee Protection Act (IRPA). However, the inadmissibility of a family member has no bearing on the admissibility of a protected person or other included family members as stipulated in A42 of the IRPA.

CBSA can release the passport or travel document to the CIC office processing the application for permanent residence of a protected person who has passed all stage 2 clearances in advance of family members passing all clearances in light of A42 of the IRPA.

https://www.canada.ca/en/immigration-refugees-citizenship/corporate/publications-manuals/operational-bulletins-manuals/bulletins-2013/553-october-17-2013.html

 

[RosyPr]

Not sure if this helps

Instructions for retrieving passports/travel documents from the CBSA
The CBSA has agreed to respond to passport or travel document requests from CIC within three (3) business days provided that medical, criminality, and security clearances have been passed for the principal applicant and their family members in Canada, and where applicable, overseas.

When a request from CIC is received by the CBSA and it is confirmed that the passport or travel document is the last impediment for the processing of permanent resident status, the CBSA will send the passport or travel document within seven (7) business days to CIC. It will be the CBSA’s responsibility to keep a certified copy of the document on file.

If there is no response from the CBSA within seven (7) business days, CIC agents should send a follow-up request indicating that the passport or travel document remains outstanding. If no response is received within another 7 business days, CIC agents should contact CBSA National Headquarters at CBSA NHQ who will follow-up with the appropriate office.

Note: The CBSA will not release a passport or travel document directly to a foreign national. As such, CIC should not be directing applicants to the CBSA to request the return of their passports/travel documents.

Guidelines for release of passports or travel documents for applicants applying for permanent residence
1. Release of passports for protected persons applying for permanent residence (PPAPR)
As per PP 4, foreign nationals who have been determined to be protected persons and the family members included in their application for permanent residence, may be granted permanent residence if they are not inadmissible under A34, A35, A36(1), A37 or A38(1)(a) or (b) of the Immigration and Refugee Protection Act (IRPA). However, the inadmissibility of a family member has no bearing on the admissibility of a protected person or other included family members as stipulated in A42 of the IRPA.

CBSA can release the passport or travel document to the CIC office processing the application for permanent residence of a protected person who has passed all stage 2 clearances in advance of family members passing all clearances in light of A42 of the IRPA.

https://www.canada.ca/en/immigration-refugees-citizenship/corporate/publications-manuals/operational-bulletins-manuals/bulletins-2013/553-october-17-2013.html

that my drear . they said they must return it back but unfortunately i didn't received when i landed and became pr . i dint know who should contact

 

[RosyPr]

unfortuently i couldn't find any email or phone number in their site to contact

 

[Eveslm]

Try to call CIC.......I think you dial 1-888-242-2100 and then press 1110

 

[RosyPr]

Try to call CIC.......I think you dial 1-888-242-2100 and then press 1110

i couldn't choose the extension unfortunately