Hello! I know someone out there has the case as I was before... having a dependant not in your custody can really stressful at times. I know, I have been there.
Just by writing a letter to CIO wouldn't change anything, I only got one response from them , " we will review your case" , then shortly after that I was sent an email. They need my dependant's medical...i was advise to drop her on my application, but for me that just means I'm turning my back on her which will never ever happen. I did some research as to where medical clinic locations from homeland will be, called them, asked for the earliest appointment I can make, asked for requirements Note: I asked them what if I dont have the passport? Person on the other line said, it is okay just as long as she/he has identification and the proof of medical request, jot down the name of the person. I asked my mom and bro to visit my daughter (her Daddy's house) on the day of the appointment, they dont have any clue, not yet.. as they where travelling, I told my bro if he sees her school i.d just take it, without hesitation he did, no one noticed. My mom said they will take my daughter out for bonding and lunch, her dad agreed. Now, I told my brother to go to the location. When they were at the parking lot I told my mom what's happening, she's nervous but I told her to calm down. They checked in, look for the front desk and told them they are there for an appointment. They asked for my daughters passport, my mom dont have it, so she called voice trembling...I spoke with the front desk officer. I told him what I was told when I made the appointment, at the time being I was sending him a copy my my I.D's and reference number. They let her in. Medical was done in an hour or so... got my residency after 4 months. My daughter is still in her Dad's custody, she is a resident but have no clue for now. In 2 years, I am hoping to bring her here.
Please don't lose hope. There is always a way even if you think there's none. I hope this helps. Let me know if I can be of service.