Hello everyone
I hope you are good
I need help to find out NOC code for Endpoint Engineers L3 & L2 .
Can someone please tell me about NOC code for Above position.
Below are the some duties and skills:
I hope you are good
I need help to find out NOC code for Endpoint Engineers L3 & L2 .
Can someone please tell me about NOC code for Above position.
Below are the some duties and skills:
- Assist the CSM (Customer Success Manager)and Problem Management team in the root cause analysis process and technical corrective actions
- Responsible for driving technical innovation, and collaborating with CSM's to deliver advisory service
- Provide weekly technical data for service delivery reports
- Be available for any on- call client critical issues
- Assist the problem management process for all assigned clients
- Identify and contribute to technical Continual Service Improvement (CSI) initiatives
- Support operations for Change management and validation post implementation
- ITIL experience is beneficial
- Able to travel to sites within the Toronto / Mississauga / Brampton areas
- Technically well versed in the following technologies / processes:
- Win 10 Servicing
- SOE/Imaging, Packaging
- SCCM Infra Management
- Workspace ONE / Airwatch support for Mobile Device Mgt (iOS and Android)
- Proofpoint
- Deployment Services for Production and Non-Production Environment
- MS Intune/Autopilot
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