TLDR: Formal complaint on timelines...I sent an email to NNAS because the process is taking exceptionally long. Uni package was sent 20March, package received 11April, package updated into NNAS account by 10May (30 days), then i wait several weeks for authentication and review with no due date, and wait for advisory report with no due date...This process was supposed to be streamlined which is why is costs so very much. Every single step seems to take a month, which is an unacceptable level of service delivery, especially as there is quite a shortage of nurses in my region...does anyone know who funds NNAS that i can make a formal complaint to?
"Hello and thank you for your inquiry.
We can confirm the package from your university has reached our office on (April 11th 2019).
Estimated time to be reflected in your account is: May 10th 2019
Every time we receive a required document, it will go to the "authentication stage" which means we must scan, type it into your account, verify that all the information is complete, and confirms that it is coming from a genuine source. This process can take up to 25 business days (about a month). The next step will be a waiting line for the review. This review process may take several weeks. The following step will be a final review where we will finalize your advisory report before it is issued.
Thank you. Best Regards.
NNAS Application Team"
"Hello and thank you for your inquiry.
We can confirm the package from your university has reached our office on (April 11th 2019).
Estimated time to be reflected in your account is: May 10th 2019
Every time we receive a required document, it will go to the "authentication stage" which means we must scan, type it into your account, verify that all the information is complete, and confirms that it is coming from a genuine source. This process can take up to 25 business days (about a month). The next step will be a waiting line for the review. This review process may take several weeks. The following step will be a final review where we will finalize your advisory report before it is issued.
Thank you. Best Regards.
NNAS Application Team"