+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445

My Pass port has been returned to CPP because of incomplete address!

leland

Newbie
Jul 24, 2015
3
0
Hi, I really want to get some help there.

CPP has been approved my Visa, and sent me my passport at 16th July, However, my passport has been returned to the sender (CPP) because of "incomplete address" said by canadapost. And the CPP has successfully got my passport right now, because someone signed. Is there anyone can tell how could I do now?I have called cic, however they said they can do nothing on this, and asked me to ask CPP, and I emailed CPP at Wednesday, but no reply up to now.

I am so worried, anybody can help me? can I get my passport back?

Thanks a lot!
 

Jalex23

VIP Member
Apr 12, 2013
4,463
369
Calgary
Category........
Visa Office......
CPP-Ottawa
NOC Code......
2171
Job Offer........
Pre-Assessed..
App. Filed.......
05-09-2013
Doc's Request.
09-04-2014
AOR Received.
06-11-2013
Med's Request
05-04-2014
Med's Done....
20-05-2014
Passport Req..
07-07-2014
VISA ISSUED...
14-07-2014
LANDED..........
06-09-2014
leland said:
Hi, I really want to get some help there.

CPP has been approved my Visa, and sent me my passport at 16th July, However, my passport has been returned to the sender (CPP) because of "incomplete address" said by canadapost. And the CPP has successfully got my passport right now, because someone signed. Is there anyone can tell how could I do now?I have called cic, however they said they can do nothing on this, and asked me to ask CPP, and I emailed CPP at Wednesday, but no reply up to now.

I am so worried, anybody can help me? can I get my passport back?

Thanks a lot!
Wait for the reply. Nothing more you can do.
 

leland

Newbie
Jul 24, 2015
3
0
Jalex23 said:
Wait for the reply. Nothing more you can do.
I am so worried I cannot get my passport back. Will they contact me for verifying my address? or send my passport again?
 

fhuang

Newbie
Aug 8, 2016
3
0
Hi, I experience the same thing, can you tell me how did you get your passport back? How long did that take?
 

Jalex23

VIP Member
Apr 12, 2013
4,463
369
Calgary
Category........
Visa Office......
CPP-Ottawa
NOC Code......
2171
Job Offer........
Pre-Assessed..
App. Filed.......
05-09-2013
Doc's Request.
09-04-2014
AOR Received.
06-11-2013
Med's Request
05-04-2014
Med's Done....
20-05-2014
Passport Req..
07-07-2014
VISA ISSUED...
14-07-2014
LANDED..........
06-09-2014
leland said:
I am so worried I cannot get my passport back. Will they contact me for verifying my address? or send my passport again?
They can do both, either :

a) the fiel gets updated with information with the correct address.
b) CIC will contact you to clarify the address

One thing to note, this is low priority to CIC. CIC won't take ANY responsibility on an error on your side.