CIC gave very clear and detail instructions about application process. We all can see how slow they are, it took them 3 months to process appliations that were delivered in first two weeks of May. And yet, I can see many people in this forum asking how can they contact this service "just to add/explain/ask something"! My opinion is that they don't even look at this e-mails because they tend to create even greater mess than it is now. By briefly going through this forum, one can get an idea how this thing works and how long does it take. Even more, one of the members had created a spreadsheet where all of us can input our processing informations an update them, so that you can compare your status with others. There you can see that they are presently charging applications that had been received on 15-16 May, so why asking about June when you know that it is under piles and piles of others received before that date. If there is something wrong with your applicastion, send another one. I really doubt that thay put aside packages that are missing something and opening all other mail to see if you had sent the missing paper.