Applied online for TRV for mum on May 13, 2016.
Received the 3 token emails regarding application submission, confirmation and the mysterious update that no one sees in their account.
37 working days as of today and MyCIC account still shows "open/in process."
Worried about this though:
Applied for super visa for her in Oct 2015. They requested proof of Canadian insurance in Nov 2015. I ended up neither buying this nor being able to cancel the super visa application...mum met with a terrible accident and I was with her in the hospital Oct-Dec 2015 in India, so let the visa process slide.
Received an email in March 2016 - application refused based on "no insurance documents submitted." However, the email did say that "you may apply at a later time," which I did on May 13th. BUT I decided not to purchase the heavy duty $100,000 insurance until they ask for it. Could this be where i went wrong? Should I have purchased insurance and provided proof along with the application? Financially, that doesnt make sense, in case the visa is denied...
I have raised CSE but just received automated confirmation emails. No numbers to call on, obviously.
Any guidance? Anyone?