Just for laughs: Analogy between the Montreal VO and a supermassive black hole
Montreal VO seems like a distant supermassive black hole that isn't surrounded with a plenty of matter (the PR applications).
However, once the application flies nearby to it, it's gonna fall into the event horizon of the Montreal VO and 'time' virtually stops there.
That's the reason that the Montreal folks work in a completely different time scale (because time runs extremely slower close to the black hole), making their movements so slow that it takes months for them to actually reach to the files and even touch it. After they have files in their hands they again work pretty slowly on them and put it aside leaving them unfinished. Again it takes weeks or even months for them to take the files back and finish the incomplete work.
In the meantime, the outside observers (us) have no idea on what's going on there because it's a black hole where most of the laws of physics don't apply. However, the black hole releases, every now and then, some 'Hawking radiations' in the form of GCMS notes and application outcomes (PPRs).
Let's hope that all of us get the positive information out of those Hawking radiations pretty soon