I
I hope you will get the current passport back and all smoothly go for further stepsyeah, i am calling them like mad! They opened an investigation and are looking for the package, but the odds are very low to get them back. I will now have the harrowing experience of getting new passports and getting extension for submitting passports.
My advice: Please dont ship your passports to the PO Box address from US, its a hit or miss!
Its been one crazy thing after another since a year and 2019 hasn't started well...