After 27 months (July 2018 applicant), my husband got his passport today! Sooner than expected. We won’t complain
We aren’t able to reach Copa airlines. We used the number in Panamá and the line is busy or they say to call later. I tried three different numbers from Montreal and I’m not sure I am calling at the right place. One number doesn’t work. With the two others numbers I call (starting with 1800 or 1866) someone picked up the phone right away, seemed to have an indican accent, were able to find flights vía Toronto but couldn’t answer a question I had and told me to call copa then hung up on me. I still didn’t cancel my flight I had directly to Montreal on November 6 and I asked if I could give that seat to my husband. My husband will try to reach them again.