These daily ghost updates are seriously keeping us on our toes!
We've been waiting for GCMS notes for almost a month now. We ordered them on January 4th.
- January 31st: we were told that I needed the PA's consent to access the notes, sent his consent the same day
- February 6th: they replied saying that his signature didn't match what they had on record (???) so we sent back another signature and piece of signed ID
- Didn't hear back, so I sent a follow up email on February 17th, and STILL no reply
It's getting so frustrating with absolutely zero way of getting an update, for 5 whole months now. I wanted to order the GCMS notes to know if our case had been assigned to an inactive officer, but apparently the people handling THAT request don't work either!
Sorry for the angry post... Just want this over with...