When was your background completed? I think background can get stuck for long..
Even our statuses have been completed nearly 2 weeks ago(received pre arrival too) and still application is in process and no PPR or COPR
Background was completed September 28th, Sponsor approval has been done since August 3rd. Pre-arrival was sent July 28th
We have a COPR number and expiration date, but no official document - last update on the PR tracker shows October 17th, and the last "official" update was October 11th when they "received the information [we] sent", which I imagine was the receipt for the additional $200 owned in fees (this additional payment was because the increased the fees between when we paid and when we submitted the documents, but I don't think that was causing the delay because we were personally called about these fees and it was updated on the spot with the rep on the phone).