Hey Roberto, this is the webform https://secure.cic.gc.ca/enquiries-renseignements/canada-case-cas-eng.aspx
I don't know if any link between inquiry and file moving OR just a coincidence, but as I said, for my PR and others waiting for PR at that time I got the file solved in 3days.
Besides, they moved processing time for citizenship from 12 to 27 months!!! just to avoid a huge inquiry traffic; I guess that with this remote work they must have a lot of confusion and files are processed randomly (UNFORTUNATELY) My test results came in Dec and no update till May11 when all completed excepts Oath. It is crazy, but look at the bright side: your status is PR and don't have to stress for a while!
I had no idea that you can request notes using webform. ATIP has it's own website where you can request notes under Privacy Act or Access to Information and Privacy Act. Link: Access to Information and Privacy (ATIP) Online Request (apps.gc.ca)