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Intake of new permanent residence applications will continue. Files that are incomplete due to unavailable documents will be retained in the system and reviewed in 90 days.
New,
complete permanent residence applications under section 10 of the Immigration and Refugee Protection Regulations (IRPR) will be processed as per normal procedures while talking in to consideration the additional processing guidance outlined in these instructions.
If a
new application is missing supporting documentation (associated fees are required), the applicant should include an explanation with their application that they are affected by the service disruptions as a result of the novel coronavirus. The application may then be promoted and reviewed in 90 days. New applications should be promoted in the order they were received, and the org ID should be associated with them when the applicant self-identifies. If the application is still incomplete in 60 days, officers should request the missing documents with an additional 90-day deadline.
Applications found to be incomplete with no explanation provided, or for reasons unrelated to the disruption of services associated with impacts of the novel coronavirus, may be rejected as per section R10, and all fees associated with the application should be refunded to the applicant. The reason for rejection should be unrelated to the disruption of services.
Offices in the Centralized and Domestic Networks will continue to process permanent residence applications where the principal applicant is in Canada and has overseas dependants, taking into account the delays that may occur. The principal applicant should not be granted permanent residence if their overseas dependants cannot travel. Clients will be contacted to ascertain next steps once travel is possible again.
Approved permanent residence applications (COPR and PRV)
Permanent residence application approval procedures (for finalized applications) and refusals (for reasons unrelated to the disruption of services), may continue.
Permanent residence applicants who are in possession of a confirmation of permanent residence (COPR) and permanent resident visa (PRV) and inform us, by submitting a web form to IRCC, that they are
unable to travel within the validity of their documentation should be processed as follows:
- Valid COPR and PRV: In an effort to reduce the number of cancelled COPRs and PRVs, a note should be placed in the file explaining that the applicant is unable to travel, and the file should be brought forward to the expiration date of the COPR and PRV. If the applicant informs IRCC that they can travel prior to the COPR and PRV expiration, they are encouraged to use their existing COPR and PRV to land.
- Expired COPR and PRV: If the applicant informs IRCC via the web form that they are unable or unwilling to travel after the expiration of their COPR and PRV, or if they are unable or unwilling to travel prior to expiration, officers are to re-open the application, and it should be brought forward for review in 90 days.
Re-opened applications
Approved applications can be re-opened in GCMS by cancelling the COPR and PRV and removing the final decision.
When to review a re-opened application
Once the applicant informs IRCC via the web form that they are
able to travel, a re-opened application may be re-approved provided that the applicant and their family members, whether accompanying or not, have valid immigration medical examinations, criminal and security checks and passports.
If the 60-day waiting period elapses and the applicant
has not informed us that they are able to travel, a note should be placed in the application, and it should be brought forward for review for an additional 60 days.
Medical examinations
All permanent residence applicants must have valid immigration medical examination (IME) results in order for officers to finalize an application. See the
complete list of panel physicians.
Should the IMEs be expired by the time the applicant and their family are ready to travel, new IMEs (or a reassessment of the IMEs, if possible) will be required prior to finalization.
Do not request a new IME until the applicant indicates that they are ready to travel.
IRCC offices abroad and case processing centres within the Centralized Network and the Domestic Network should remain flexible in providing extensions for getting medical examinations where feasible and until further notice. These instructions will be updated as the situation evolves.
Permanent residence applications with current medical results that are valid for more than
6 months may be finalized, and the COPR may be issued, if possible.