Criminality is usually quite fast after your biometrics are in. Did you have to submit RCMP check? That could've slowed it down a little bit. Once the agent starts it, it's usually passed quite quickly. It's by default "in progress" almost since the beginning. I'm guessing yours is just stuck in a queue somewhere like mine.
It's possible your eligibility is only recommended passed by a case analyst, pending an officer's review for actual passing. Only after an officer reviews it will it become passed and then security can begin.