My application is stuck at Criminality in progress & Security not started. We gave bio on 26th OCT. Last update is Eligibility was passed sometime in August.In my case Criminality took around 3 months. Security was already passed within a month i believe.
My Criminality was also passed for a while but no one was updating it in my profile ( I realized that after calling CIC, but no one can help you)
VO updated it on Feb 7 and then things moved forward.
Is it possible that these stages are passed but as no one has updated it even call center agents cannot see it on my file?