My gf’s application for was returned yday. The letter said that her passport(s) do not cover the 5-year period preceding the date of application. Looking at both her passports, I saw that the old one was expired on May 4, 2016 and that the old one was released to her on June 21, 2016. So there is around 1month gap. Could that be the reason? She renewed her passport late, that’s why there was a gap. What documents could We provide them along with the explanation that she renewed her passport late that year? Thanks a lot!