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I am in same boat as you ( though I suspect my application will be returned due to box not being checked off). I was told by IRCC agents NOT to send another application yet.. and to wait until September.. Not too sure what to do, sent webforms and calls..but part of me would like to just send another application. they have the payment, but it’s not connected to any application yet..
I used the Xpresspost service which has a tracking number. According to the Canada post tracking, the package was received already.
I would say wait till September. There is nothing much we can do if they have told you so. I was also all tensed up till last week and luckily got my AOR. Also April people are still getting their AOR or application returns, so we need to wait.
 
Hi, Could you please add us to the sheet, thanks in advance (its like the 3rd time i post and no update on the sheet)

Citizenship Application - Family 4
Location - Montreal
Sent - May 21, 2019
Received - May 23, 2019
Physical Presence: 1101
AOR - August 7, 2019
 
gens, quick question,
once you get your AOR, does it means that all the papers were good ?
no worries about getting them back ?
cheers !!!
 
gens, quick question,
once you get your AOR, does it means that all the papers were good ?
no worries about getting them back ?
cheers !!!
Yes.
 
Hi!
Could you please add me to the sheet?

Location.......Toronto
Application sent.........May 8
Application received........ ~ May 13
AOR.........August 7
Application type.........Family (2)
Physical presence........1098 days

Thanks!
 
I received a response to the query that I had raised last week using IRCC's webform:

We verified the information you provided and your application is not available in our system at this time.

When an application is received by IRCC, it can take several weeks before the processing begins. There will be no record in the system until the processing has begun.
 
I received a response to the query that I had raised last week using IRCC's webform:

We verified the information you provided and your application is not available in our system at this time.

When an application is received by IRCC, it can take several weeks before the processing begins. There will be no record in the system until the processing has begun.

Thanks for keeping us updated! I am afraid I will get the same response!
 
I received a response to the query that I had raised last week using IRCC's webform:

We verified the information you provided and your application is not available in our system at this time.

When an application is received by IRCC, it can take several weeks before the processing begins. There will be no record in the system until the processing has begun.

It baffles me that it takes them 2-5 business days to give you such a generic response. I hope that things turn for the best in the near future!
 
Hi, looking for some advice,
I sent my Application back in March,
Two months later it got returned to me, as I stupidly forgot to sign one page.
Anyway I signed and completed the application and then returned it complete. I am still waiting for an AOR even though the application got delivered back to them on May 30th.
When I originally sent the proof of payment back in March the Visa card which I used to pay for the application was valid, however now it has been almost 6 months and the Visa card has expired and by looking at my online banking the payment has still not been take .
So my questions are:
1. Do I need to contact the CIC and update my payment information?
2. Will my application get refused again ?
3. If so what the best way to contact the right person so resolve this issue, does anyone have a contact number I can speak to an officer?

Many thanks in advance
 
Hi, looking for some advice,
I sent my Application back in March,
Two months later it got returned to me, as I stupidly forgot to sign one page.
Anyway I signed and completed the application and then returned it complete. I am still waiting for an AOR even though the application got delivered back to them on May 30th.
When I originally sent the proof of payment back in March the Visa card which I used to pay for the application was valid, however now it has been almost 6 months and the Visa card has expired and by looking at my online banking the payment has still not been take .
So my questions are:
1. Do I need to contact the CIC and update my payment information?
2. Will my application get refused again ?
3. If so what the best way to contact the right person so resolve this issue, does anyone have a contact number I can speak to an officer?

Many thanks in advance

Submit a webform and contact the call center
You don’t want to take any risk of the application being returned

I am not sure you can just submit another payment since they may not have started processing your application (otherwise you would have received an AOR)
 
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Submit a webform and contact the call center
You don’t want to take any risk of the application being returned

I am not sure you can just submit another payment since they may not have started processing your application (otherwise you would have received an AOR)

How do I submit a web form?
 
@PadCan88 Once you submitted the payment form the payment processed, I am not sure if CIC process your payment later. Do you still have your payment receipt ?