Good news !!!!!
Gradual resumption of in-person services
Ottawa, September 17, 2020 — At the onset of the pandemic, IRCC moved quickly to put operational safeguards in place to protect the health and safety of our staff and those using our services. Over the past few months, IRCC has taken steps to provide virtual services where possible, but there have still been significant disruptions in our services.
For services that we haven’t been able to provide virtually, we are slowly beginning to reopen in-person services in select offices by appointment only, beginning the week of September 21, 2020.
This testing phase will allow us to assess our protocols and procedures, and ensure the safety of our staff and our clients. The lessons learned will help us plan for reopening services more widely in the future.
Please note that services are currently by appointment only. You do not need to reach out to IRCC offices for these services, as we will be reaching out to clients to schedule appointments.
The limited services being offered as of September 21, 2020, include the following:
Citizenship:
- Vancouver Expo will be reopening for limited citizenship-related services, including citizenship knowledge re-testing and citizenship hearings, for a select cohort of applicants, to test the flow and viability of client-facing services. IRCC will be scheduling appointments by email.