His file is not under review yet and his reply was something like thisWhat type of mail he got and is his file is under review??
Good day,
Thank you for contacting Immigration, Refugees and Citizenship Canada.
We verified the information you provided and can confirm that the application is still in process.
Due to the ongoing situation related to the novel coronavirus (COVID-19), some IRCC offices are currently operating with reduced or critical staff only.
We are working on processing applications as quickly as possible; however, processing times are affected by COVID-19. We will make all the necessary efforts to finalize the application as soon as possible.
In addition, our processing times page has recently been updated. Please ensure to consult the page for the most up to date information about your application.
Rest assured that you will be informed as soon as a decision is reached or if additional information is needed.
In conclusion, since our agents do not have access to more information about your case status or processing time, we invite you to verify the status of your application online.
We hope the information provided is helpful in assisting you with your enquiry.