telephone: 1-888-242-2100 (in Canada only) They have allocated some resources to attend the Afghan cases, so you will probably have to be persistent and call many times to get to an agent. The agent will be able to see what the dashboard is showing to you.Is there a number to call to check the status of my application? I can see that many (who applied later than me) have started receiving test dates but I only have background check completed in the system.
Timing varies as per your local office processing the application, some offices are quicker than others.