Hi, everyone!
I just wanted to share my recent experience with IRCC call center agent. I am FSW Outland applicant with AOR on 8th of March, ordered GCMS notes twice, I can see there that my file has not been processed since September 2020. So after raising couple of webform requests, I was informed that Client Support Center agents cannot give more information other than what is in my online application, which has not been updated since the processing bar reached 6 months.
Just yesterday I called IRCC call center, agent informed that all stages were passed and everything looked good on my application, however, there was actually decision made on my application, but unfortunately she could not tell what kind of, since she did not have authority to disclose that information, only visa officers could communicate that to applicants, as per her. The only thing that she could do was to send me link where I could submit my complaint and feedback about IRCC processing timeline.
Does anyone receive similar response from IRCC Call Center Agents ?
I am so dying to find out what kind of decision is there.
@legalfalcon @caipsnotes , I would love to know your opinions on this. Thank you!