Maybe this could be of help with respect to the biometrics. Our timeline:Did anyone receive a refund for biometrics? My application got approved a month ago. My PR card has been approved as well. However, I have not received a refund yet. Any suggestions? Should I call?
AOR 2 March 2020
Biometrics appointment cancelled by Service Canada 17 March 2020
Biometrics previously on file counted as biometrics completed 8 October 2020
COPR 13 October 2020
Biometrics fee refunded 12 November 2020
There was no personal email or notice to alert about the refund. I simply checked the credit card transactions and there found the CIC transaction. It was credited back to the same credit card used to pay the biometric fees as part of the overall APR fees.
Also, I called CIC few days before receiving the refund to check on its status. The agent asked whether more than 60 days elapsed since the COPR and recommended to check back in December unless already received before then.
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